Subject: Tech Support Candidate - Harshit Sethi
From: Harshit Sethi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Sep 2021 06:06:06 -0400

| | Tech Support Test

Name | Harshit Sethi
E-mail | [email-masked]
Phone Number | (244001) 8979704394
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Moradabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

*Firstly I'll, check my internet connection. If there is network issue then i'll find the place where i find network connection.
*If internet is available there then I'll close all the tabs in the browser and also close my apps. After that i'll open the browser again to search the website.
*If this also not work then i'll restart my computer.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Unlock the mobile.
Open sittings.
Click on the Blootooth option.
Click on the enable option.

What according to you makes you a good candidate for customer service or technical support job? | I'm good candidate for this role because I'm confident in my skills and also I'm keen learner. Customer is a king of market and as an employee my duty is to solve his/her problem.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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