Subject: Tech Support Candidate - Syed ali Hamza
From: Syed ali Hamza <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Sep 2021 02:41:12 -0400

| | Tech Support Test

Name | Syed ali Hamza
E-mail | [email-masked]
Phone Number | (91) 8218316004
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will analyse if its a network connection problem or some other glitch then if its a network error or connection problem i will disconnect and connect it again and then restart the network connection again by turning it on and off and also if there is technical glitch then it can correct by trying it again and again
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on Bluetooth on both the devices then Tap Pair new device. If you don't find Pair new device, check under Available devices or tap More. Refresh if then device shows the paired devices then you can tap on that option and then it will get connected
What according to you makes you a good candidate for customer service or technical support job? | As per my opinion it is attitude and the qualifications and skills of the candidate
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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