Subject: Tech Support Candidate - Abhilesh Goswami
From: Abhilesh Goswami <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Sep 2021 15:23:10 -0400

| | Tech Support Test

Name | Abhilesh Goswami
E-mail | [email-masked]
Phone Number | (+91) 7002661046
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Guwahati, Assam
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Microsoft excel

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Aryabhatta academy | Administrator | 30th September 2017 | 15000
Previous Employer 2 | Interglobe aviation Ltd | Officer security | 24th October 2019 | 20000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Restart My Device.(need to save all necessary works to prevent data loss).
2. Make Sure the Internet Connection Works.
3. Check if the Website is Down for Everybody or Just Me.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Swipe down from the top or below of the screen.
2. Touch and hold Bluetooth .
3. Tap Pair new device. If we don't find Pair new device, check under "Available devices" or tap More. Refresh.
4. Tap the name of the Bluetooth device we want to pair with your device.
5. Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | As a belong from Customer oriented industry so i have the experience of Customer and provide them proper service.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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