Subject: Tech Support Candidate - Mohd Fareed Uddin Sabir Sabir
From: Mohd Fareed Uddin Sabir Sabir <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Sep 2021 11:54:23 -0400

| | Tech Support Test

Name | Mohd Fareed Uddin Sabir Sabir
E-mail | [email-masked]
Phone Number | (+91) 8707543656
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Shaheen Bagh, South Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IGT,Gurgaon | International Voice Process Associate | 31st July | 21000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First, let's figure out where the problem is
The problem only happens with certain websites.
Try clearing cookies and cache.
The website loads but doesn't work properly.
The problem only happens on a secure (https) website.
The problem only happens in particular website.
The problem happens in all web browsers.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

-Switch on the bluetooth speaker then click on settings on your phone
-go bluetooth settings-turn it on
-scan for devices-once found
-click on the name of the device
-click pair.

What according to you makes you a good candidate for customer service or technical support job? | I have 6 months experience of customer service where I was dealing with UK,US and Australia based clients.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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