Subject: Tech Support Candidate - Shradha Kumbhar
From: Shradha Kumbhar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Sep 2021 11:01:26 -0400

| | Tech Support Test

Name | Shradha Kumbhar
E-mail | [email-masked]
Phone Number | (+91) 8830905693
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kolhapur, Maharashtra
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Askiitans | Coding freelancer | 30 aug | 10-15k
Previous Employer 1 | RIT | Teaching assistant | 1june | 10k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly I'll check my internet connection. If it's working properly then it's fine. If error is 404
Then click on advanced settings and go ahead to check proxy.We wl also check for firewall settings if it is blocking that website.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First enable the Bluetooth service on mobile as well the speaker then on mobile phone check for available devices and throw a pair request the after accepting it your device is ready to use.
What according to you makes you a good candidate for customer service or technical support job? | According to me I'm good for this jon because I always love to interact with people and solve there problems as well students. Also I'm a good learner as well. Always ready to learn something and to teach something which I know. As well want to work enthusiastically
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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