Subject: Tech Support Candidate - Roop Harshita
From: Roop Harshita <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Sep 2021 10:39:39 -0400

| | Tech Support Test

Name | Roop Harshita
E-mail | [email-masked]
Phone Number | (70) 44183158
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 137
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
SAP, Tally

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Xplore tech private limited | Guest experience manager | 28/02/2021 | 15,000
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I refresh the page and then open the website again.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First i switch my bluetooth on. Then i connect my head phone.
What according to you makes you a good candidate for customer service or technical support job? | Firstly candidate have good communication skill and also have good listening skill.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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