Subject: Tech Support Candidate - Sanjay Kumar
From: Sanjay Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Sep 2021 16:57:36 -0400

| | Tech Support Test

Name | Sanjay Kumar
E-mail | [email-masked]
Phone Number | (201203) 8115229367
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sector 66
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Internet

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Please check your Internet connectivity and if problem is creating again then do switch off and switch on our mobile phone then after again on of the do net connectivity and doing simply use internet connection.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly do on of Bluetooth to our smartphone and again do on the Bluetooth of speaker. Then after in mobile phones check pairing name for speaker Bluetooth name and doing paired Bluetooth.
What according to you makes you a good candidate for customer service or technical support job? | I want always go away from every problem and I'll do it because firstly we want to know what is problem and where is problem and then after solve the problem.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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