Subject: Tech Support Candidate - Vikrant Tomar
From: Vikrant Tomar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Sep 2021 11:47:48 -0400

| | Tech Support Test

Name | Vikrant Tomar
E-mail | [email-masked]
Phone Number | (+91) 8738059342
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sector 44,chalera,Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Concentrix | Advisor transaction complex | 7/09/2021 | 20000 approx
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Try  any other websites if they opend then try your website on any other browser and if other websites also shown the same error message then please check you are connected to a working network or not.Also one can try to clear the cookie's and chache of there browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly on your speakers. Then on your phones bluetooth (remember phone must be in the coverage range of bluetooth speaker)
After opening the bluetooth on your phone you must saw your speakers name along with other devices you connect previously Choose your speaker and pair it.

What according to you makes you a good candidate for customer service or technical support job? | Iam a tech geek, every time curious to know about new technologies, gadgets etc.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |