Subject: Tech Support Candidate - Jatin Airy
From: Jatin Airy <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Sep 2021 08:39:54 -0400

| | Tech Support Test

Name | Jatin Airy
E-mail | [email-masked]
Phone Number | (+91) 8076533947
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will check the internet connection. If the internet connection is right I will check whether I am entering the correct website name. If then also website doesn't open I will try restarting the browser
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Power on the bluetooth speaker. Open the bluetooth of both the devices and connect your phone's bluetooth with the speakers bluetooth.
What according to you makes you a good candidate for customer service or technical support job? | I have a logical and technical approach. I am a good listener. Customer service requires good understanding of the issue raised by customer. That can be achieved if you are a good listener.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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