Subject: Tech Support Candidate - Sahil Bagde
From: Sahil Bagde <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Sep 2021 07:46:40 -0400

| | Tech Support Test

Name | Sahil Bagde
E-mail | [email-masked]
Phone Number | (440003) 8928929615
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Medical Sq nagpur
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Jio | Jio Fibre Engineer | 12-11-2020 | 15000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Right Click to ethernet Options and click to Troubleshoot option
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On the Bluetooth Speaker and Open the Mobile Phone Bluetooth option and Search Bluetooth Name Paire the Device Bluetooth Speaker and connect
What according to you makes you a good candidate for customer service or technical support job? | I tock  to coustomer Good And Friendly
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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