Subject: Tech Support Candidate - Vilas ravishankar patel Vilas
From: Vilas ravishankar patel Vilas <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Sep 2021 06:57:56 -0400

| | Tech Support Test

Name | Vilas ravishankar patel Vilas
E-mail | [email-masked]
Phone Number | (91) 8080119434
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | NAGPUR
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Amit cable | Area engineer | | 25000
Previous Employer 1 | Reliance jio | Home care enginee | December 2020 | 18720
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First' I AM check my internet connection
Restart the computer

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open setting option in mobile phone
Go to the bluetooth option
Click on ON
Refreshing other'New device if contact New device
Than click on showing device name and connected

What according to you makes you a good candidate for customer service or technical support job?

I have experience in customer service physical because in Jio I am going to New New customer location to installation of router
And all the general basis knowledge given to customer how to connect router how to login your router how to complaint if router is off or other reason also help in Phone calls and chat I have knowledge LAN networking both ip and automatically.

On a scale of 1 - 5 please rate your fluency in spoken English | 1

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