Subject: Tech Support Candidate - Pawan Singh
From: Pawan Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Sep 2021 06:44:58 -0400

| | Tech Support Test

Name | Pawan Singh
E-mail | [email-masked]
Phone Number | (05644) 6367411748
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bharatapur
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vijay hospital | IT manager | Current | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First network check and network connection Trolshoot than show message
2. Check our website ping
Than confirm and open
Website
And check proxy setting

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Blutoothon and check show my blutooth and pair and enjoybluetoithspeaker
What according to you makes you a good candidate for customer service or technical support job? | Good skill and good knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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