Subject: Tech Support Candidate - Satpal Satpal
From: Satpal Satpal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Sep 2021 06:23:43 -0400

| | Tech Support Test

Name | Satpal Satpal
E-mail | [email-masked]
Phone Number | (136132) 9671398093
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kurukshetra
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Uflex pvt ltd | JE | NA | 18000
Previous Employer 1 | Oppo mobile india pvt Ltd | AE | 18 june 2021 | 18500
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Positive attitude, flexibility, hardwork and smartwaork

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Bluetooth speaker switch on.
2. Bluetooth on mobile phone.
3 click the button of scan.
4. Select the name of bluetooth BT speaker.
5. Connect the phone with bluetooth speaker.

What according to you makes you a good candidate for customer service or technical support job?

1. Positive attitude
2. Good behavior.
3. Talk well with the other person.
3. Knowledge of ERP.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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