Subject: Tech Support Candidate - Harish Salotra
From: Harish Salotra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Sep 2021 04:26:16 -0400

| | Tech Support Test

Name | Harish Salotra
E-mail | [email-masked]
Phone Number | (95966) 71764
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sunderbani/Jammu
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Peaks Auto Pvt Ltd Maruti Suzuki Jammu and Kashmir | Network Engineer | October 2019 |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Website can't be open using brackets. To open the website, it requires on exact website to search on an operating system.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step1. Switch on the Bluetooth Speaker.
Step2. Make Sure Bluetooth Mode is ON on your Mobile Phone.
Step3. Search And Find Device Name of the Speaker.
Step4. Connect with it.

What according to you makes you a good candidate for customer service or technical support job? | I am B.Tech in CSE with 6 Months Computer Application Certificate, CCNA CERTIFIED and JCHNE+CLOUD V1 CERTIFIED with Sound Knowledge of Both Hardware & Networking.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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