Subject: HomeBox Last Month Calculation
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>
Date: Mon, 6 Sep 2021 06:23:15 -0700 (MST)

Hi Ma'am, 

Please find below the calculation for HB August-2021. 

Agent 	Online Time 	Required online time 	Less Hours 	Working Days 	Productivity Target 	Overall Producutiviy 	Overall Deduction Days 	Remarks 
abu.sufian 	221:06:00 	216:00:00 	00:00:00 	27 	2160 	2440 	0 	
kumar.ankit 	195:35:00 	200:00:00 	04:25:00 	25 	2000 	2267 	0 	
javed.aslam 	75:25:00 	196:00:00 	120:35:00 	24.5 	1960 	2265 	0 	Ticket Agent 
malek.hosan 	183:24:00 	200:00:00 	16:36:00 	25 	2000 	2124 	0 	Ticket+Chat 
mohammed.faizan 	198:15:00 	200:00:00 	1:45:00 	25 	2000 	1345 	8.2 	Chat Agent 
mohammed.ali 	29:24:00 	208:00:00 	178:36:00 	26 	2080 	1214 	10.8 	Ticket Agent(screenshot all clear) 
lsm.iqbal 	177:25:00 	208:00:00 	30:35:00 	26 	2080 	1845 	2.9 	Chat+ticket (Screenshot all clear) 
mosab.nasreldin 	198:01:00 	216:00:00 	17:59:00 	27 	2160 	1376 	9.8 	Night shift - Chat 
rami.kassam 	185:59:00 	200:00:00 	14:01:00 	25 	2000 	2071 	0 	Ticket 
saleh.ahmed 	187:06:00 	216:00:00 	28:54:00 	27 	2160 	1218 	11.8 	Chat Agent 
sreelal.t 	00:00:00 	144:00:00 	144:00:00 	18 	1440 	1207 	2.9 	Left 
waseem.khan 	175:47:00 	216:00:00 	40:13:00 	27 	2160 	1352 	10.1 	Chat+ticket 
yahkoob.erachat 	146:46:00 	216:00:00 	69:14:00 	27 	2160 	1852 	3.9 	Chat+ticket 
amir.aziz 	55:30:00 	184:00:00 	128:30:00 	23 	1840 	26 	0 	FS 
hasan.nour 	73:40:00 	208:00:00 	134:20:00 	26 	2080 	961 	0 	FS 
jok.kuol 	200:08:00 	216:00:00 	15:52:00 	27 	2160 	1710 	5.6 	when Amir on break mostly he take care of floor and crm. especially in mornig till 11.30. 
syed.ataullah 	108:12:00 	208:00:00 	99:48:00 	26 	2080 	211 	0 	FS 

Regards, 
Ashish Dabral