Subject: Talkdesk Support - Ticket 302302 - epos - Ticket not created in zendesk
From: Talkdesk Inc <[email-masked]>
To: Ashish <[email-masked]>
Date: Sun, 05 Sep 2021 18:03:49 +0000

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Hi Ashish,
We haven't heard from you on ticket 302302 - epos - Ticket not created in zendesk -( https://support.talkdesk.com/hc/requests/302302 ).
The latest comment was the following:
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Christina Tonkonogaya, Sep 2, 2021, 19:03 GMT+1

Hi Ashish, 

Raquel brought this to my attention. 

Can you confirm which agent is receiving this error?

Can you also confirm that the agent is logged into Zendesk and the CTI Connector? You can find more information on this [here](https://support.talkdesk.com/hc/en-us/articles/360046854391-Using-Relate-to-Ticket-in-Talkdesk-for-Zendesk).

Kind Regards,
Christina
Technical Support Specialist

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