Subject: Tech Support Candidate - Aktarul Islam
From: Aktarul Islam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 5 Sep 2021 13:31:33 -0400

| | Tech Support Test

Name | Aktarul Islam
E-mail | [email-masked]
Phone Number | (122002) 7002862243
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sector 24, dlf phase-3, u block ,Gurgaon
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1) Restart My device
2) Make sure the Internet connection works
3) Make sure search results load properly

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1)Turn on the Bluetooth speaker .
2)Turn on the mobile Bluetooth .
3)Pair it with you mobile.
4)Done.

What according to you makes you a good candidate for customer service or technical support job? | Because I have good knowledge about the computer and Internet and mobile devices.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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