Subject: Tech Support Candidate - Amir Saifi
From: Amir Saifi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 5 Sep 2021 03:27:10 -0400

| | Tech Support Test

Name | Amir Saifi
E-mail | [email-masked]
Phone Number | (91) 7351844531
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Moradabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Windows

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Refresh the web page

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open mobile phone
Then click to blutooth icon
Then refresh the page
And select the name of blutooth divice name

What according to you makes you a good candidate for customer service or technical support job? | Hardwarking
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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