Subject: Tech Support Candidate - Mayank Kumar
From: Mayank Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 5 Sep 2021 01:48:02 -0400

| | Tech Support Test

Name | Mayank Kumar
E-mail | [email-masked]
Phone Number | (+91) 8005510738
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Bijnor
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Office 365, Exhange

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | HCL | Senior analyst | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check this wich my company if the website is allowed from company privacy end or not. Then I will clear my all credentials and try to login again if this will not work then I will use a private window to access the website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on Speaker
Turn on Bluetooth on my phone
Pair the connection
Then connect

What according to you makes you a good candidate for customer service or technical support job? | I have done a good job in my organization. All time i get the appreciation from the customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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