Subject: Tech Support Candidate - Deepak Kalra
From: Deepak Kalra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 10:36:36 -0400

| | Tech Support Test

Name | Deepak Kalra
E-mail | [email-masked]
Phone Number | (132103) 7404267299
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Panipat
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | smart circuits innovations | sales executive | | 29000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | DON'T NO
Please list the steps to connect a Bluetooth speaker to your mobile phone. | SWITCH ON THE SPEAKER - TAP BLUETOOTH BUTTON- SWITCH ON MOBIILES BLUE TOOTH SEARCH FOR AVAVILABLE DECIVES - TAP ON SPEAKERS NAME SHOWING IN AVAILABLE DEVICES   PAIRING WILL BE INITIATED THE IT WILL BE CONNECTED
What according to you makes you a good candidate for customer service or technical support job? | I CAN EASILY COMMUNICATE WITH THE CUSTOEMRS AND ALSO LOVE TO MEET NEW PEOPLE
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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