Subject: Tech Support Candidate - Anshu kumar
From: Anshu kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 07:33:24 -0400

| | Tech Support Test

Name | Anshu kumar
E-mail | [email-masked]
Phone Number | (+91) 8787273017
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 34
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

To fix the problem through some steps
*first thing to Check the web address i.e (URL) and
*second thing is to Delete your cookies going through to chrome settings Select More tools and then Clear browsing data. Select a time range and then Cookies and other site data and then Clear data.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

*The top of the screen to Touch and hold Bluetooth
*Tap Pair new device. If you do not find Pair new device check under Available devices or tap More Refresh.
*Tap the name of the Bluetooth device you want to pair with your device.
*Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | The positive attitude towards customer and willingness to help someone by providing the correct resolution or information. Maintaining professional relationship with the customer. good communication skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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