Subject: Tech Support Candidate - GOVIND KUSHWAH
From: GOVIND KUSHWAH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 05:29:01 -0400

| | Tech Support Test

Name | GOVIND KUSHWAH
E-mail | [email-masked]
Phone Number | (0562) 8171952187
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Agra
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na |
Previous Employer 1 | Na | Na | Na |
Previous Employer 2 | Na | Na | Na |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | In that case first of all i will whether the page is secure or no then I will check my cable connection whether all cables and switches are connected well. If all connected wires are right then I will go through troubleshooting.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.open Bluetooth option from setting
2.search for available devices
3.if device found then paired the device with my phone using the Bluetooth.

What according to you makes you a good candidate for customer service or technical support job? | As I am fresher and I have no work experience in any company but I'm good learner and I have an quality to adapt with any environment. In my academic also I did not run after the marks but I believe in work process. That's quality of mine make me different from others
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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