Subject: Tech Support Candidate - Arvind Kumar
From: Arvind Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 04:49:51 -0400

| | Tech Support Test

Name | Arvind Kumar
E-mail | [email-masked]
Phone Number | (91) 9953309991
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
System Administrator

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Investors Clinic infratech Pvt Ltd | Sr Executive | working | 35000
Previous Employer 1 | Supercon Reality | Executive | 2014 | 15000
Previous Employer 2 | Plan Media | Developer | 2012 | 15000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step First- Check internet connectivity
Step Second- if internet connection is ok remove browser cache and history and try again.
Step three- check ndtv down or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step1 -Swipe down from the top or bottom of the screen.
Step 2-Touch and hold Bluetooth .
Step3 - Pair new device. If you don't find Pair new device, check Available devices or tap More Refresh.
Step 4- Tap the name of the Bluetooth device you want to pair with your device.
Step 5- Follow any on-screen instructions

What according to you makes you a good candidate for customer service or technical support job? | i am quick to response any query and resolve the customer problem on time and i have relevant experience this type of job...
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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