Subject: Tech Support Candidate - Janki Madhav
From: Janki Madhav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 03:05:11 -0400

| | Tech Support Test

Name | Janki Madhav
E-mail | [email-masked]
Phone Number | (110062) 9953962154
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Update drivers.
Uninstall recently installed applications.
Modify the memory dump settings.
Run System File Checker.
Update Windows.
Run Startup Repair.
Perform System Restore.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1: Put the speaker in pairing mode. Switch on the speaker and long press the Bluetooth button on the device. .

What according to you makes you a good candidate for customer service or technical support job? | Speak politely with costumes it will made good candidates
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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