Subject: Tech Support Candidate - Kaushal Yadav
From: Kaushal Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 02:38:59 -0400

| | Tech Support Test

Name | Kaushal Yadav
E-mail | [email-masked]
Phone Number | (301707) 7982287760
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Alwar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If I open a website (www.ndtv.com) on my browser and I get an error it's happening because of bad internet connection and load on that website.
1. First I change my internet connection and try again.
2. If it shows again an error I tried after some time.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. On bluetooth from both device.
2.pair the bluetooth.
3. And the bluetooth is connected

What according to you makes you a good candidate for customer service or technical support job? | I aspire to grow myself in these fields. I will learn the necessary skills required for my growth.i will do my best for your company. I know that I am a fresher but I am a quick learner. So it's a great opportunity to me learn as well as contribute tothe growth of this company.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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