Subject: Tech Support Candidate - rahul ranjan
From: rahul ranjan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 02:35:39 -0400

| | Tech Support Test

Name | rahul ranjan
E-mail | [email-masked]
Phone Number | (+91) 8862839178
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will refresh the page if then also website didn't open then  I will check internet connection is working or not .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First turn on the bluetooth option on the phone, then turn on the bluetooth speaker, then go to bluetooth setting in the phone and tap on the name of
bluetooth speaker in the setting then it will connected to phone.

What according to you makes you a good candidate for customer service or technical support job? | I quickly understand the need of customer .
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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