Subject: Tech Support Candidate - Ajay kumar Ajay
From: Ajay kumar Ajay <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 02:22:48 -0400

| | Tech Support Test

Name | Ajay kumar Ajay
E-mail | [email-masked]
Phone Number | (91) 8826440232
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Steps to check the it
1.Network connection check
2. Website domain spellings check
3.will try in other browsers
4.Network speed check
5.Trackers website blocker check

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Turn on bluetooth  of my phone
2.Connect it with Bluetooth of speaker visible in my device by a name that we already know for it

What according to you makes you a good candidate for customer service or technical support job?

1. Strong understanding of cutting edge technologies and skills

2. Strong at communication and interpersonal skills

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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