Subject: Tech Support Candidate - Shubham Deval
From: Shubham Deval <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 02:15:53 -0400

| | Tech Support Test

Name | Shubham Deval
E-mail | [email-masked]
Phone Number | (110092) 7065416510
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Laxminagar Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Srk&co. | Accountant | 31st march2019 | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will first check my internet connection
Then check the bugs

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open a Bluetooth speaker then put it on Bluetooth mode after that open Bluetooth on mobile after that scan the device of your Bluetooth speaker then connect it
What according to you makes you a good candidate for customer service or technical support job? | Satisfying the customers who has invested in our product or service to get better quality services
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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