Subject: Tech Support Candidate - Faheem Farooq
From: Faheem Farooq <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 01:45:36 -0400

| | Tech Support Test

Name | Faheem Farooq
E-mail | [email-masked]
Phone Number | (91) 95966626262
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Srinagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Advantech solutions | It engineer | 6-06-2020 | 22000
Previous Employer 1 | NA | Na | Na |
Previous Employer 2 | Na | Na | Na |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly I will check the Internet connection is working if is it not then I will fix the internet connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First turn on the  Bluetooth On your phone.
Then turn on the Bluetooth on your speaker.
Then then pair the devices use a Bluetooth icon on the speaker.
Automatically the phone will search for the devices nearby and pair with your phone by clicking on the yes option.

What according to you makes you a good candidate for customer service or technical support job? | Because my English pronouncation is good and I am good at speaking English.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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