Subject: Tech Support Candidate - Roshni Mahour
From: Roshni Mahour <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 3 Sep 2021 03:45:21 -0400

| | Tech Support Test

Name | Roshni Mahour
E-mail | [email-masked]
Phone Number | (011) 9718751716
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Vijay Nagar, Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Legal advisory Platform | Associate | 30-07-2021 | 14000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | , and
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On bluetooth speaker and then on mobile phone's bluetooth after that find the name of the bluetooth speaker and finally connect with that.

What according to you makes you a good candidate for customer service or technical support job?

Customer service: -
Good communication skill
Patience
Empathy
Clear language

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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