Subject: Tech Support Candidate - Koushik Ghosh
From: Koushik Ghosh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 2 Sep 2021 12:47:32 -0400

| | Tech Support Test

Name | Koushik Ghosh
E-mail | [email-masked]
Phone Number | (91) 6290259442
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kolkata
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i will check what the error is, on besis of the error i will troubleshoot the problem .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on mobile bluetooth,
Then turn on the speaker
Then press the suitable button of speaker to make it get visible
Then click on the Bluetooth speaker name displayed on the screen
It gets paired and connected automatically

What according to you makes you a good candidate for customer service or technical support job? | I myself is a person who loves to talk to people and talking to people makes me getting their problems , I like to resolve the problem and want to give them the proper support whether its a technical or a non technical field. On the basis of technical support, I will be able to support as much as possible on the basis of my interpersonal skills and my abilities.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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