Subject: Tech Support Candidate - Nirupam Chawla
From: Nirupam Chawla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 2 Sep 2021 02:14:33 -0400

| | Tech Support Test

Name | Nirupam Chawla
E-mail | [email-masked]
Phone Number | (91) 9599113693
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Chattarpur
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | N/A | | |
Previous Employer 2 | N/A | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. First, I will refresh the page again and again.
2. If the problem still continue, then I will call the helpline no. for assistance.
3. If still the problem continue, then I will write a mail to Ndtv about the problem that I am facing.
So, They can give me a proper solution.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1. First, turn your bluetooth speaker on and then turn on your mobile phone bluetooth also after that search for the device that you want to connect like For Example :- if we want to connect speakers then search for the name of the speaker that you want to connect then click it and connect both of them, after that play the song you wanna enjoy.
What according to you makes you a good candidate for customer service or technical support job? | I think speaking politely and confidently to the customers makes a good candidate for customer services or technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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