Subject: Tech Support Candidate - Vikas Gupta
From: Vikas Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 22:37:20 -0400

| | Tech Support Test

Name | Vikas Gupta
E-mail | [email-masked]
Phone Number | (91) 9671153769
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Yamunanagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all I will check my internet connection than I will check the url of the browser if it is correct the i will try to launch another website if another website is properly working than I will open another browser and I will open a website in it.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. First of all we turn on the bluetooth in a mobile
2.turn on the speaker also.
3.then I will pair up with mobile to speaker

What according to you makes you a good candidate for customer service or technical support job? | My Communication is superpower and I have good technical knowledge and some software as well. Thats make me one of the best candidate.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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