Subject: Tech Support Candidate - Kamlesh Mehra
From: Kamlesh Mehra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 20:59:03 -0400

| | Tech Support Test

Name | Kamlesh Mehra
E-mail | [email-masked]
Phone Number | (91) 8868861447
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Uttarakhand
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Checking the internet connection wether it is on or not.
Ensuring that the website is valid and is safe for use.
Allowing cookies for that website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluetooth of your phone.
Then turn on the bluetooth speaker.
Now in phone click for search device.
It will show the name of your speaker and then click on it.
The speaker is now cannected to your phone.

What according to you makes you a good candidate for customer service or technical support job? | As I have the potential to solve people problems and can easily handle the technical issues faced by customers.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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