Subject: Tech Support Candidate - misha zeeshan
From: misha zeeshan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 16:20:37 -0400

| | Tech Support Test

Name | misha zeeshan
E-mail | [email-masked]
Phone Number | (91) 7983104378
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | moradabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | holycrafts | merchandiser | | 22000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I tried opening website (www.ndtv.com) on my browser but it was showing some error, than i closed the web page and after that i refreshed the page and holla it opened.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Put your Bluetooth device in pairing mode by pressing and holding the Power button or Pairing button.Go to to Settings > Bluetooth evices. Tap the device to connect.Android: Go to Settings > Connected devices > Bluetooth. Select Pair new device and then tap the speaker's name.
What according to you makes you a good candidate for customer service or technical support job? | According to me my soft skills, active listening and patient listening makes me a best candidate for customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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