Subject: Tech Support Candidate - Sheelu Garg
From: Sheelu Garg <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 13:39:36 -0400

| | Tech Support Test

Name | Sheelu Garg
E-mail | [email-masked]
Phone Number | (91) 8130534494
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tbo group | Api support engineer | 7 oct 2021 | 21000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First test the functionality where we got an error.

Repeat the process again if we are still getting same error again and again.

If yes, check all the details in each step where the root cause, why we got this error.

Then debug the error.

.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open the Bluetooth for both the device

Scan and pair the device from phone by clicking on the name of speaker

Check the status after connection

What according to you makes you a good candidate for customer service or technical support job? | Hard working
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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