Subject: Tech Support Candidate - Aditya Chauhan
From: Aditya Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 13:32:34 -0400

| | Tech Support Test

Name | Aditya Chauhan
E-mail | [email-masked]
Phone Number | (91) 7017284951
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | South delhi defense colony
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Allahabad bank | Business Corospondent | 31/03/2021 | 25000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Yes I know the solution to this problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. turn on bluetooth in mobile phone.
2. Turn on Bluetooth device.
3. Search the Bluetooth option in mobile.
4. Then search the name of your Bluetooth device and then connected.

What according to you makes you a good candidate for customer service or technical support job? | My experience and my knowledge.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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