Subject: Tech Support Candidate - Himanshu Singh Himanshu
From: Himanshu Singh Himanshu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 13:09:53 -0400

| | Tech Support Test

Name | Himanshu Singh Himanshu
E-mail | [email-masked]
Phone Number | (+91) 8299393427
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Speakers & Audio
MS Excel basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I'll firstly check the internet connectivity then I'll check the website address . If these two things are fine then I'll go back to the home page and refresh the system by pressing F5 then I'll again open that website page.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I'll switch on the Bluetooth speaker then I'll switch on my Bluetooth and then I'll try to find the device name of that Bluetooth speaker in the available devices list. Then I'll connect to it.
What according to you makes you a good candidate for customer service or technical support job? | I have a good communication skills and I'm a good listener too. So these things will make me understand the problem well and then solve the problem in an effective manner.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |