Subject: Tech Support Candidate - Greesham Singh
From: Greesham Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 13:02:03 -0400

| | Tech Support Test

Name | Greesham Singh
E-mail | [email-masked]
Phone Number | (971) 7319861
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | NEW DELHI
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | we must check first our internet conncection then if its not then we have to fireup our vpn to load that page or we can also we load that website catche page to check error from whose side
Please list the steps to connect a Bluetooth speaker to your mobile phone. | open bluetooth of your phone and switch media divice of speaker and after that in bluetooth pair your speaker and a sound reflect on your speaker to confirm the connection
What according to you makes you a good candidate for customer service or technical support job? | mam i am good in english speaking as well as in writting little bit training make me perfect in every field i am dedicated towards my work and also very hardworking and in very dire need too work please give me once chance to prove me myself
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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