Subject: Tech Support Candidate - Prashant Kumar Maurya
From: Prashant Kumar Maurya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 12:55:50 -0400

| | Tech Support Test

Name | Prashant Kumar Maurya
E-mail | [email-masked]
Phone Number | (122051) 9140925281
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Manesar Haryan
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we change the browser in the DESKTOP SITE then we searched the website (www.ndtv.com)

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First we open our phone Bluetooth and speakers Bluetooth
Then search the name of Bluetooth speaker then click the name
Then show the option of pair click on the option
Then connected

What according to you makes you a good candidate for customer service or technical support job? | Yes I am good candidate for customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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