Subject: Tech Support Candidate - Prince Kakra
From: Prince Kakra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 12:48:09 -0400

| | Tech Support Test

Name | Prince Kakra
E-mail | [email-masked]
Phone Number | (+91) 9818506536
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | South Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Depends upon the erorr.
Some possible solution-
1) Check Internet Connection
2) Check DNS
3) Check server.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) Turn on Bluetooth on both devices.
2) Select the name of the Bluetooth speaker from the pair new device list on phone.
3) Speaker should be paired.

What according to you makes you a good candidate for customer service or technical support job? | My vast experiences would help customers resolves their query quickly.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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