Subject: Tech Support Candidate - Supriya Dhoundiyal Supriya
From: Supriya Dhoundiyal Supriya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 11:28:21 -0400

| | Tech Support Test

Name | Supriya Dhoundiyal Supriya
E-mail | [email-masked]
Phone Number | (+91) 9917404787
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Uttarakhand
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First refresh the site. If it doesn't work then reboot modem and router by unplugging it, and wait for few seconds. if it still doesn't work then contact to local network hardware for more information.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | first turn on bluetooth option in mobile phone and switch on bluetooth speaker and press bluetooth button, then click on search option in mobile phone to connect the speaker. After finding the speaker's brand name ( or number) connect to it.
What according to you makes you a good candidate for customer service or technical support job? | As I'm fresher, I'm willing to work. I can handle customer's queries with my decent communication skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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