Subject: Tech Support Candidate - Gulam Mustafa
From: Gulam Mustafa <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 09:56:30 -0400

| | Tech Support Test

Name | Gulam Mustafa
E-mail | [email-masked]
Phone Number | (+91) 8920474736
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Laxmi Nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ys Hose | Supervisor | 2020 | May 2021
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Clear your cache and cookies.
2.Make sure your web browser is up to date.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

. Open bluetooth mobile phone and speaker
. Go to phone and find your speaker name
. And pair
. Then connect

What according to you makes you a good candidate for customer service or technical support job? | Because I have completed one year diploma Hardware networking from jetking.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |