Subject: Tech Support Candidate - Ashok kumar
From: Ashok kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 07:24:28 -0400

| | Tech Support Test

Name | Ashok kumar
E-mail | [email-masked]
Phone Number | (+91) 79996145111
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Arrah
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first i will try myself like i  will check the internet connection if i found all good then i will drop a message to customer of the website (www.ndtv.com).

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step-1.i will enable the Bluetooth on both devices.
step-2.i will  try to pair the devices.
step-3.if i found connected then now we can play the music

What according to you makes you a good candidate for customer service or technical support job?

-candidate have good communication skills.
-Understanding of technical stuffs.
-good writing skills.
-good in effective listening.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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