Subject: Tech Support Candidate - RAHUL PANDEY
From: RAHUL PANDEY <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 07:06:15 -0400

| | Tech Support Test

Name | RAHUL PANDEY
E-mail | [email-masked]
Phone Number | ( 91) 8827259914
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | SHAHDOL MADHYA PRADESH
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
SQL DEVELOPER

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | MA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If we are got a error so that we have to we are deleted cookies and all of them
Delete the all of the browser history.
And check the error and reboot the device  and check the properly internet connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

If we want to connect the Blue tooth speaker to mobile there is many steps.
1. Open the settings app.
2.open network and connectivity option
3.on the Blue tooth options.
4.go to nearby device.
5.search and pair.

What according to you makes you a good candidate for customer service or technical support job?

I have a knowledge of technical education.
Technical support Engineer is a good knowledge of technical skill.
I can handle and of user who are faced Technical issues.
I can handle technical support problem.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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