Subject: Tech Support Candidate - Sandeep Dalal
From: Sandeep Dalal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 06:20:20 -0400

| | Tech Support Test

Name | Sandeep Dalal
E-mail | [email-masked]
Phone Number | (91) 7015998776
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Rohtak haryana
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Relience jio infocom limited | Energy executive | Currently working | 28000
Previous Employer 1 | Swastik pipe limited | Quality supervisor | Jun 2018 | 22000
Previous Employer 2 | Ialitus info solution pvt lmd | TechnicL support | Jun 2017 | 18000

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly, I will clear cache from browser and then again try to open website. Here we go , Done
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly, I will check whether Bluetooth is charged or not then i will open Bluetooth of my phone and then check device name and click on pair . Then it will be done.
What according to you makes you a good candidate for customer service or technical support job? | I am a quick learner and  my daily goal is to learn new things . In technical work we have to learn new things daily, and I am good at it.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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