Subject: Tech Support Candidate - Mohammed Abid
From: Mohammed Abid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 05:25:04 -0400

| | Tech Support Test

Name | Mohammed Abid
E-mail | [email-masked]
Phone Number | (+91) 9000982141
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bangalore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NA | NA | NA |

In your past experience you have (select all that applies)

Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | When the internet servers are busy we get the error connection pop up messages at that time I will reload the page if it doesn't happens then I'll switch to any one of the virtual proxy network then I'll reload the website once again

Please list the steps to connect a Bluetooth speaker to your mobile phone.

open the settings go to Bluetooth settings
Turn Bluetooth on
It will scan the nearby Bluetooth devices around it
As soon as it founds a bluetooth device it automatically connects to your mobile

What according to you makes you a good candidate for customer service or technical support job? | A good candidate for customer service should possess good communication skills to interact well with the customers to do their service as I'm good  in communication skills I believe that I will do my best for this job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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