Subject: Tech Support Candidate - Pawan Singh
From: Pawan Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 04:10:25 -0400

| | Tech Support Test

Name | Pawan Singh
E-mail | [email-masked]
Phone Number | (05644) 6367411748
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Bharatapur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vijay hospital | IT manager | Current | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firr check network aonnection
Than check ping any website in cmd
Than confirm net connection properly
After go to www.ndtv.com
Than ok
Not  check all antivirus and wirewall un check than done
Go to advance setting troubleshoot
Check all step

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firt blutooth speaker on  setting
Phone Bluetooth setting on
Phone setting show bluetooth speaker name than coneect and enjoy song

What according to you makes you a good candidate for customer service or technical support job?

Good communication skills and  technical knowledge properly than custumer proper satisfied
Good value your compeny

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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