Subject: Tech Support Candidate - Prachi Srivastava
From: Prachi Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 30 Aug 2021 09:37:54 -0400

| | Tech Support Test

Name | Prachi Srivastava
E-mail | [email-masked]
Phone Number | (91) 8448611759
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Shalimar Garden, sahibabaad
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check the internet connection. Then I turn on airplane mode then turn it off. Then I close the chrome and then open chrome again and then I will try to open the website again
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I will plug the aux cable in my phone and then connect it to the Bluetooth speaker.
What according to you makes you a good candidate for customer service or technical support job? | As I'm a quick learner I can learn things more easily and fast. And I can listen people's problem with patience and try my best to solve their queries. I'm very friendly I can talk the customers easily without any problem.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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