Subject: Tech Support Candidate - Abhishek Bhati
From: Abhishek Bhati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 30 Aug 2021 08:24:19 -0400

| | Tech Support Test

Name | Abhishek Bhati
E-mail | [email-masked]
Phone Number | (201301) 9555373766
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Magneti marreli motherson pvt. Ltd | DET | 20/02/2021 | 16000
Previous Employer 1 | Na | Na | Na |
Previous Employer 2 | Na | Na | Na |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will check the internet connection then, I’ll refresh the system after that I will refresh the page .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | To connect a Bluetooth speaker to a mobile phone, Firstly we have to to switch on the Bluetooth on the phone and then switch on the speaker after that we have to paired the mobile phone with the Bluetooth speaker
What according to you makes you a good candidate for customer service or technical support job? | I can handle different type of customers and resolve the queries completely.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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